Captiveworks 600s (solo y exclusivamente archivos). Captiveworks Premium (solo y exclusivamente archivos). Captiveworks CW-650S Classic New Model.

Posted on Wednesday, April 30, 2008 - 00:16 GMTsometimes that happens when you load the wrong bin--latest bin for premium 181 c/p Dead Box, No LCD display, Red Light Only, or 'I loaded the wrong Software' How To: CW600-S PREMIUM RECIEVERS ONLY! This How To is for anyone who has a box that appears to be 'dead'. Possible signs of a dead STB are: Unit will not power on correctly.

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Unit will not display anything on LCD. Unit only shows a red light on the box. Unit is stuck in boot mode. Unit freezes during boot up.

If you are experiencing any of these problems or something very simple then the chances are, you have a dead STB. At the moment, there are no JTAG 'revival' techniques, that will repair dead boxes. However there may still be hope for you.

If the receiver can be placed into boot mode, you may be able to fix your broken box by loading the factory software onto the receiver. Things to know before trying to revive a dead box. First of all, if your STB is brand new and has never been updated by anyone, then you need to send your unit in for repair. CaptiveWorks has a 1 year manufacturers warranty on these receivers. Before attempting to 'fix' the problem yourself, contact CaptiveWorks via their website or phone number to see if you can have your box repaired.

Secondly, if you have killed your box by loading software onto it 'PERIOD', whether this was factory software or not, you have violated your warranty agreement an forfeit any repair work that CaptiveWorks may have previously done for free within the warranty period. If you have only attempted to load factory software and have not attempted to load 'second hand' or 'non factory' software (such as the updates provided on this site), CaptiveWorks 'WILL NOT' repair your unit. They are bound by law, not to repair any unit that has been modified to work outside of it's factory parameters. So don't send in your 'patched' unit expecting CaptiveWorks to fix your mistake. It won't happen. Last but not least, the following steps are not guaranteed to revive your STB. This is your last hope of reviving your receiver until a JTAG procedure is developed and even then it may not be possible to fix the problems with your STB.

If the following steps do not repair your receiver, let me be the first to congratulate you on your new doorstop. First you must check to see if you can get your receiver to stay in boot mode.

This is done by powering off the receiver from the rear rocker switch and powering back on from the rear rocker switch while holding the power button on the front of the receiver. If your receiver continues to display 'boot' on the LCD screen then there may be hope for you yet.

If you are not able to get the receiver to continue to show 'boot' but it does show when the unit attempts to turn on, skip all of the following steps until you reach the section labled 'No Boot?' If you do not see 'boot' at all on the LCD screen of the receiver, congratulations, you may now throw your receiver away. Next you will need to load the factory software for the premium receivers onto the box via RS232 Null Modem Serial Cable. YOU WILL NOT BE ABLE TO LOAD ANY SOFTWARE ONTO THE BOX VIA USB TO SERIAL CABLE!