I have a Galaxy S6 Edge+ and used the Verizon Software Upgrade Assistant to upgrade to Marshmallow. 11 4 comments. Update downloaded and went through but got stuck at 83% and the phone has been stuck at Downloading. We managed to fix our phones by using the Odin PC app. Notes: This shows you how to install the Samsung Upgrade Assistant on your computer to use if the Over the Air software upgrade fails. If the update fails to install, please refer to the Software Repair Assistant for further assistance.

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